Job Detail

Job Details

  • Posted on 1/9/2026
  • Job Location Grantham
  • Compensation £75,000
  • Type Permanent

Head of Customer Experience

Job Description
Head of Customer Experience

Location: Hybrid Grantham (2 days per week)
Hours: Full time, MondayFriday, 40 hours per week (35 working hours plus a paid 1-hour lunch)
Salary: £70,000 £75,000 depending on experience

About the role

PayPlan is creating a new Head of Customer Experience role to define, lead, and embed a truly end-to-end customer experience across the organisation.

This is a senior, str...